Project & Sales Support Lead (North America)

At Foodcase, we are passionate about airline food and beverages. We consider ourselves experts in every aspect of the process - from concept development to production and global distribution. With our headquarters in the Netherlands and remote presence in North America and Asia, we proudly serve over 50 clients worldwide, primarily within the airline industry.

Recognized by the industry as a true “one-stop shop,” we are a trusted partner for everything required to feed travelers onboard. We provide snacks and pastries, ambient ready meals, frozen meals, and special-diet meals for passengers across all cabin classes. Our extensive global reach is built on close collaboration with more than 400 dedicated manufacturers and brand partners across EMEA, Asia, and North America.

We are known for our highly innovative, award-winning concepts that continue to set new standards in onboard catering. Whether it is sourcing, production, packaging, or distribution, we are committed to meeting the highest industry standards and delivering smart, satisfying solutions to our clients around the world. 

Role

We are currently seeking a Project & Sales Support Lead to operate at the intersection of Sales and Operations. This role plays a central role in our commercial and executional activities, providing structured sales- and operational support in contact with our clients, while working closely with our dedicated production partners and supplier network. It requires both strong commercial awareness and operational instinct, with a clear hands-on focus on project management, driving initiatives forward, liaise with suppliers and partners to drive execution from concept development to delivery. 

Key responsibilities 

• Responsible for coordinating and executing sales-driven projects from initiation to completion.

• Manage communication and coordination with our dedicated supplier network, production partners, and internal departments at our head office in the Netherlands.

• Act as a point of contact for customers regarding projects, orders, and logistics, in close collaboration with our customer service and commercial team. 

• Monitor and safeguard the quality of products manufactured by our suppliers.

• Oversee and further develop our product portfolio in North America, maintaining active engagement with product (brand) suppliers on pricing and product samples.

• Drive the development of new products and concepts, including packaging solutions.

• Responsible for acquiring, coordinating, and shipping product samples to customers.

Qualifications

• Experience in the airline industry is a strong plus. If you’ve worked at an airline, caterer, LMP, broker, or supplier within aviation you may be exactly the person we are looking for.

• Highly structured and organized, with the ability to juggle multiple projects while keeping the bigger picture and deadlines in sight.

• Naturally customer-focused, always willing to go the extra mile, especially when things get challenging.

• Experience with sourcing, product development, and logistics is highly appreciated.

• A strong sense for food concepts and hospitality, with a keen eye for quality, presentation, and overall customer experience. 

• Not afraid to roll up your sleeves and get things done.

• Based in the United States or Canada, preferably within reasonable (flying) travel distance from Montreal.

• Willingness to travel.